Customer-Centric Universal Banker I

United Community Bank; Greenville (SC); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

United Community Bank is seeking a Universal Banker I in Greenville, SC who delivers exceptional customer experiences while handling everyday transactions and needs-based conversations to tailor solutions. You will promote banking tools, educate customers, and ensure regulatory compliance.

In this full-time, non-remote role you will process deposits and withdrawals, cross-sell banking products, and help customers achieve their financial goals.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsabilités

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Connaissances

Customer service

Sales

Communication

Description du poste

United Community Bank is seeking a Universal Banker I in Greenville, SC who delivers exceptional customer experiences while handling everyday transactions and needs-based conversations to tailor solutions. You will promote banking tools, educate customers, and ensure regulatory compliance.

In this full-time, non-remote role you will process deposits and withdrawals, cross-sell banking products, and help customers achieve their financial goals.