Universal Banker I: Drive Customer Solutions in Banking

United Community; Murrells Inlet (SC); Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

United Community in Murrells Inlet, SC is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You will combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations.

Qualifikationen

• 1+ years of banking, cash handling, or retail experience.
• Strong verbal and written interpersonal communication skills.
• Analytical, accurate, and problem-solving abilities.

Aufgaben

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
• Ensure adherence to banking regulations and internal policies.

Kenntnisse

Customer service

Sales

Communication

Cash handling

Jobbeschreibung

United Community in Murrells Inlet, SC is seeking a Universal Banker I to deliver exceptional customer experiences while supporting financial wellness. You will assist with everyday transactions and engage in needs-based conversations to identify solutions tailored to each customer.

You will combine service and sales expertise to strengthen relationships, educate customers on banking tools and technology, and ensure compliance with regulations.