Customer-Centric Universal Banker

SouthState Bank, N.A.; Houston (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The Universal Banker at SouthState Bank, N.A. location Kingwood, TX, serves as a single point of contact for customers’ financial needs in the branch, combining teller and financial service representative duties to grow relationships.

You will open deposit accounts, process transactions, provide exceptional service, and guide customers on available products and self-service options, while adhering to bank policies and security practices.

Qualifications

• Education: High School diploma or equivalent.
• Cash handling, sales, customer service experience.
• Good interpersonal and English reading/writing skills.

Responsibilities

• Serve customers quickly, accurately and confidentially.
• Open new deposit accounts and handle stop payments, wire transfers.
• Resolve problems and refer to sources for difficult issues.
• Maintain knowledge of bank products and services.
• Follow security and audit procedures.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Job description

The Universal Banker at SouthState Bank, N.A. location Kingwood, TX, serves as a single point of contact for customers’ financial needs in the branch, combining teller and financial service representative duties to grow relationships.

You will open deposit accounts, process transactions, provide exceptional service, and guide customers on available products and self-service options, while adhering to bank policies and security practices.