Banking Concierge: Universal Banker

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker in Houston to serve as a full-service, single point of contact for customers in the branch. The role combines teller and FSR duties to deliver exceptional service in transactions and account management.

The position aims to attract, expand, and retain relationships while contributing to the bank’s growth. Strong cash handling, sales and customer service skills are essential, with a high school diploma or equivalent required.

Qualifications

• Cash handling, sales, customer service. Previous banking experience preferred.

Responsibilities

• Process transactions for savings, checking and loan accounts.
• Open new deposit accounts and understand products offered.
• Identify customer needs and expand relationships by making referrals.
• Explain policies and procedures to customers with courtesy and discretion.
• Maintain branch security and audit procedures and handle maintenance tasks.

Skills

Customer service

Sales experience

Cash handling

Interpersonal skills

English literacy

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker in Houston to serve as a full-service, single point of contact for customers in the branch. The role combines teller and FSR duties to deliver exceptional service in transactions and account management.

The position aims to attract, expand, and retain relationships while contributing to the bank’s growth. Strong cash handling, sales and customer service skills are essential, with a high school diploma or equivalent required.