Customer-Centric Teller & Financial Solutions Advocate

First Commonwealth Bank; Westerville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

First Commonwealth Bank in Westerville, OH is seeking a Teller who will help us improve the financial lives of neighbors and businesses. You will handle daily transactions, protect customer privacy, and ensure accurate cash handling while delivering on our Customer Service Promise.

You will build relationships with personal and business customers, discuss financial solutions, and participate in team development through our Pathways program.

Qualifications

• High school diploma or equivalent required.
• 2+ years in a client-centric sales role with a track record of meeting goals.
• Strong communication, relationship-building and problem-solving skills.
• Proficiency with banking software and standard office tools.

Responsibilities

• Process daily transactions accurately while protecting customer privacy.
• Engage customers in conversations to assess needs and offer appropriate solutions.
• Develop consumer relationships and generate referrals and opportunities.
• Own customer issues from start to finish and ensure timely resolution.

Skills

Excellent communication skills

Client focus

Relationship-building

Solutions-based sales

Problem solving

Education

High school diploma or equivalent

Tools

Banking systems

Microsoft Office

Internet

Job description

First Commonwealth Bank in Westerville, OH is seeking a Teller who will help us improve the financial lives of neighbors and businesses. You will handle daily transactions, protect customer privacy, and ensure accurate cash handling while delivering on our Customer Service Promise.

You will build relationships with personal and business customers, discuss financial solutions, and participate in team development through our Pathways program.