Customer-Centric Teller: Cash, Service & Referrals

First Horizon Corp.; Monroe (LA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon

Job summary

First Horizon Corporation is seeking a full-time Teller to provide quality customer service, process daily financial transactions, and promote bank products at the Monroe, LA location. You will handle cash, assist customers with deposits, withdrawals, and transfers, and refer clients to other banking areas as needed.

The role emphasizes delivering exceptional client experiences, maintaining security standards, and staying updated on policy changes and training opportunities.

Qualifications

• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

Responsibilities

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Skills

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

coin counter

Job description

First Horizon Corporation is seeking a full-time Teller to provide quality customer service, process daily financial transactions, and promote bank products at the Monroe, LA location. You will handle cash, assist customers with deposits, withdrawals, and transfers, and refer clients to other banking areas as needed.

The role emphasizes delivering exceptional client experiences, maintaining security standards, and staying updated on policy changes and training opportunities.