Customer-Centric Teller: Build Trust & Delight Customers

Frost; Manor (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, long-term dis

401(k) matching

Holiday and paid time off

Tuition reimbursement

Health and wellness programs

Referral bonus program + more!

Job summary

Frost, a Texas banking institution with an 1868 legacy, seeks a Teller who embodies the bank's values. You will be the first impression for customers, delivering friendly, accurate service and building trust within the community.

You’ll handle daily teller transactions, manage cash on hand, and support risk management while keeping attention to detail, integrity, and customer care at the forefront.

Qualifications

• Availability Monday–Friday 1:00pm–6:00pm with Rotating Saturdays 8:30am–1:30pm.
• Cash-handling experience preferred.
• Excellent written and verbal communication required.
• Strong customer service skills preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Provide exceptional customer service and teller services that meet standards.
• Perform daily credit and debit transactions per bank policies.
• Maintain cash on hand and settle teller cash daily.
• Fill change orders, wire transfers, and bankcard advances.
• Manage risk and loss prevention.
• Use critical-thinking for accuracy, speed and efficiency.
• Act with integrity, caring and excellence to achieve optimal outcomes.

Skills

Communication skills

Customer service

Cash handling

Tools

Microsoft Office

Job description

Frost, a Texas banking institution with an 1868 legacy, seeks a Teller who embodies the bank's values. You will be the first impression for customers, delivering friendly, accurate service and building trust within the community.

You’ll handle daily teller transactions, manage cash on hand, and support risk management while keeping attention to detail, integrity, and customer care at the forefront.