Customer-Centric Store Associate | Flexible Hours

The TJX Companies, Inc.; Shorewood (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Health/dental/vision coverage

Job summary

The TJX Companies, Inc. in Shorewood, IL is seeking a customer-focused associate to deliver outstanding service, maintain store cleanliness, and support merchandising standards.

You will engage with customers, process transactions, promote loyalty programs, and participate in store recovery and safety initiatives. This role requires strong communication, adaptability to changing priorities, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model established customer experience practices with customers and colleagues.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising philosophy and procedures.
• Prepare merchandise for the sales floor following standards.
• Initiate store recovery and maintain safety and cleanliness.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. in Shorewood, IL is seeking a customer-focused associate to deliver outstanding service, maintain store cleanliness, and support merchandising standards.

You will engage with customers, process transactions, promote loyalty programs, and participate in store recovery and safety initiatives. This role requires strong communication, adaptability to changing priorities, and the ability to multi-task in a fast-paced retail environment.