Customer-Centric Store Associate

West-Coast-Convenience-LLC; Lake Forest (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fuel discount

Flexible shifts

Job summary

West Coast Convenience is seeking team members to join our growing network of convenience stores, fuel stations, and car washes across California. We offer full-time and part-time roles across all shifts, with emphasis on customer service, teamwork, and safety.

Team Members support station operations, balance cash, stock shelves, and ensure a clean, safe customer experience while meeting store profitability and growth goals.

Qualifications

• Must be able to work a flexible schedule.
• Ability to read, understand, and write in English.

Responsibilities

• Manage the cash register during the shift and keep balance.
• Stock shelves and maintain a clean, professional store appearance.
• Provide prompt, courteous customer service to customers, vendors, and staff.
• Maintain a clean, customer-friendly store and surrounding property.
• Troubleshoot and resolve car wash issues as needed.
• Prepare shift reports per company guidelines.
• Cross-sell and upsell products to increase store sales.
• Escalate high-priority issues to management.

Skills

Customer service

Cash handling

Communication

English literacy

Teamwork

Job description

West Coast Convenience is seeking team members to join our growing network of convenience stores, fuel stations, and car washes across California. We offer full-time and part-time roles across all shifts, with emphasis on customer service, teamwork, and safety.

Team Members support station operations, balance cash, stock shelves, and ensure a clean, safe customer experience while meeting store profitability and growth goals.