Customer-Centric Shipping & Receiving Specialist

DSV - Global Transport and Logistics; Chester (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

DSV – Global Transport and Logistics is hiring a Customer Service Agent, Shipping & Receiving Clerk to support order processing, data entry, and shipment activities at the Chester, VA site. The role requires handling shipping/receiving data, coordinating with customers, and ensuring accurate paperwork and invoicing while maintaining strong communication with internal teams.

The position emphasizes accurate data entry, timely order processing, and exceptional customer service in a fast-paced

Qualifications

• Must have a high school diploma or GED.
• 1 year experience in Customer Service-related capacity.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months.

Responsibilities

• Process and input all customer orders.
• Running and printing shipments from WMS.
• Enter and verify data regarding customer orders, shipments, receipts, physical inventories.
• Answer phone calls and operate office machines as required.
• Greet customers and visitors to the office.

Skills

English

Business writing

Computer skills

Education

HS Diploma or GED

Tools

WMS functions

MS Office Applications

SAP

Job description

DSV – Global Transport and Logistics is hiring a Customer Service Agent, Shipping & Receiving Clerk to support order processing, data entry, and shipment activities at the Chester, VA site. The role requires handling shipping/receiving data, coordinating with customers, and ensuring accurate paperwork and invoicing while maintaining strong communication with internal teams.

The position emphasizes accurate data entry, timely order processing, and exceptional customer service in a fast-paced