Customer-Centric Sales Associate — Baby Brand Ambassador

Carter's Retail Inc.; North Hanover Township (NJ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% employee discount

Mental health benefits

Flexible scheduling

Job summary

Carter's Retail Inc. is seeking a Sales Associate in New Jersey to greet customers, assist with babies’ and children's apparel, and guide them through product features and promotions.

You will handle checkout, support stock replenishment, and help deliver an exceptional omnichannel shopping experience. The role requires a friendly, service-oriented mindset, the ability to stand for long periods, lift up to 40 pounds, and flexible availability including weekends and holidays.

Qualifications

• Demonstrated customer service and engagement skills.
• Strong verbal and written communication abilities.
• Ability to multitask in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and help them with product styles and benefits.
• Assist with omnichannel experiences to ensure a positive shopping journey.
• Process transactions at the point of sale/register and manage floor replenishment.
• Explain current promotions and the loyalty program to customers.
• Help minimize store losses by delivering excellent service and maintaining store cleanliness.

Skills

Customer service

Verbal communication

Written communication

Engagement skills

Multitasking

Tools

POS system

Job description

Carter's Retail Inc. is seeking a Sales Associate in New Jersey to greet customers, assist with babies’ and children's apparel, and guide them through product features and promotions.

You will handle checkout, support stock replenishment, and help deliver an exceptional omnichannel shopping experience. The role requires a friendly, service-oriented mindset, the ability to stand for long periods, lift up to 40 pounds, and flexible availability including weekends and holidays.