Customer-Centric Retail Pro | Flexible Hours, Tuition Assistance

Lowe's Companies, Inc.; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Mount Pleasant, SC to welcome shoppers, guide product selection, and ensure needs are met with friendly, efficient service.

You may work in various departments and handle tasks from stocking to assisting customers at checkout, with opportunities for bilingual growth and training. This role supports the store’s goal of helpful, knowledgeable service for home improvement projects.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Bilingual (preferred)

Job description

Lowe's is seeking a Customer Service Associate in Mount Pleasant, SC to welcome shoppers, guide product selection, and ensure needs are met with friendly, efficient service.

You may work in various departments and handle tasks from stocking to assisting customers at checkout, with opportunities for bilingual growth and training. This role supports the store’s goal of helpful, knowledgeable service for home improvement projects.