Customer-Centric Retail Banking Team Leader

Fishback Financial Corporation; Princeton (NJ); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k)/ESOP

Paid Time Off

Flexible Work Arrangements

Job summary

First Bank & Trust in Princeton, NJ, seeks a Branch Manager to lead a customer-centric team and oversee daily teller operations while developing client relationships and pursuing growth opportunities. The role emphasizes financial stewardship, compliance, and superior service aligned with the bank’s culture.

The candidate will mentor staff, manage operations, and ensure training, audits, and performance reviews are conducted to meet branch and organizational goals. Attractive benefits available.

Qualifications

• Bachelor’s degree plus three years of related experience or the equivalent.
• Proven leadership skills and ability to foster teamwork and integrity.
• Strong written and verbal communication; active listening and facilitation skills.
• Solutions-driven problem solver with collaborative mindset.

Responsibilities

• Lead and develop a team, mentor staff, ensure training, evaluation, and motivation.
• Oversee daily teller line operations with professionalism and efficiency.
• Monitor procedures, perform quality checks, and conduct quarterly reviews for audits.
• Foster a positive environment aligned with the bank's mission and values.
• Deliver superior service and build profitable client relationships.
• Grow relationships while managing risk and cross-selling bank products.
• Advise clients on solutions benefiting them and educate on bank services.
• Coordinate with the Branch Manager to align operations with goals.
• Develop internal relationships across departments to meet needs and growth.
• Engage in community involvement and adhere to compliance training.

Skills

Leadership

Communication

Active listening

Facilitation

Problem solving

People skills

Collaboration

Team development

Education

Bachelor's degree + 3 years related experience or equivalent

Job description

First Bank & Trust in Princeton, NJ, seeks a Branch Manager to lead a customer-centric team and oversee daily teller operations while developing client relationships and pursuing growth opportunities. The role emphasizes financial stewardship, compliance, and superior service aligned with the bank’s culture.

The candidate will mentor staff, manage operations, and ensure training, audits, and performance reviews are conducted to meet branch and organizational goals. Attractive benefits available.