Flexible Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Methuen (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Job summary

Marshalls in Methuen, MA is seeking a customer-oriented team member to deliver a high-quality shopping experience. You will engage with customers, maintain a clean store, and follow loss prevention standards while contributing to a welcoming atmosphere across the sales floor.

The role requires strong communication, the ability to multi-task, and flexibility to meet business needs. Prior retail experience is preferred, with opportunities for growth within the Marshalls/TJX family.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Ring customer purchases and returns accurately and count change as per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Maintain store cleanliness and recovery throughout the day.
• Support shrink reduction programs and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls in Methuen, MA is seeking a customer-oriented team member to deliver a high-quality shopping experience. You will engage with customers, maintain a clean store, and follow loss prevention standards while contributing to a welcoming atmosphere across the sales floor.

The role requires strong communication, the ability to multi-task, and flexibility to meet business needs. Prior retail experience is preferred, with opportunities for growth within the Marshalls/TJX family.