Customer-Centric Relationship Banker & Lending Advisor

NBT; Town of Harrietstown (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

Job summary

NBT Bank in Harrietstown, NY seeks a Relationship Banker to deliver high-quality customer service and consultative banking. You will handle moderate to complex transactions, open deposit accounts, and refer customers to lending and other products to meet needs.

The role requires accuracy and strong communication in a fast-paced environment. A high school diploma and prior banking/customer service experience are preferred.

Qualifications

• High School Diploma or Equivalent.
• Minimum one year experience in related banking positions preferred.
• Previous customer service, sales and consumer lending experience preferred.

Responsibilities

• Process daily transactions and account servicing with high accuracy and efficiency in accordance with policy.
• Provide consultative customer service to understand needs and deliver viable banking solutions.
• Engage in referrals and relationship management to meet goals and grow deposits and loans.
• Support community engagement and training as needed.

Skills

Customer service

Communication

Math skills

Lending knowledge

Problem solving

Team player

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank in Harrietstown, NY seeks a Relationship Banker to deliver high-quality customer service and consultative banking. You will handle moderate to complex transactions, open deposit accounts, and refer customers to lending and other products to meet needs.

The role requires accuracy and strong communication in a fast-paced environment. A high school diploma and prior banking/customer service experience are preferred.