Retail Cashier: Customer Experience Pro

The TJX Companies, Inc.; Manassas (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. seeks a team member to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following operating procedures. The role may be cross-trained to support multiple areas of the store to meet business needs.

Join a Fortune 100 company that values diversity, collaboration, and development. You’ll work in a vibrant environment with benefits, growth opportunities, and a chance to contribute to guest service

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor following company procedures.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and recovery standards for the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness to maintain a safe environment.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Job description

Marshalls at The TJX Companies, Inc. seeks a team member to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following operating procedures. The role may be cross-trained to support multiple areas of the store to meet business needs.

Join a Fortune 100 company that values diversity, collaboration, and development. You’ll work in a vibrant environment with benefits, growth opportunities, and a chance to contribute to guest service