Customer-Centric Body Shop Clerk | Admin & Cash Handling

Asbury Automotive Group; Stonecrest (GA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & PTO

Paid training

Stock awards

Insurance: medical, vision, dental

401k with company match

Employee discounts

Job summary

Asbury Automotive Group is seeking a Body Shop Clerk to provide administrative support for body shop operations. You will greet customers, direct inquiries, answer calls, process payments, and reconcile cash while ensuring timely open/close of repair orders.

Strong communication, attention to detail, and team collaboration are essential. This role involves working in a fast-paced environment, maintaining high customer satisfaction, and complying with pre-employment screenings.

Responsibilities

• Greet customers as they arrive in a pleasant and professional manner
• Direct customers to the resources that will best meet the customers' needs
• Answer incoming phone calls in a prompt, polite, and professional manner
• Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
• Receipt and record cash, checks, and credit card payments from customers
• Reconcile cash drawer daily, as directed by the accounting office
• File repair orders as needed
• Open and close repair orders for all incoming and outgoing vehicles in a timely manner
• Operate office equipment and computer systems as needed
• Maintain Customer Satisfaction at or above company standards
• Must be an effective communicator
• Must be team orientated and comfortable in an open office setting
• Must have a strong attention to detail
• Must be able to operate in a fast paced environment
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Job description

Asbury Automotive Group is seeking a Body Shop Clerk to provide administrative support for body shop operations. You will greet customers, direct inquiries, answer calls, process payments, and reconcile cash while ensuring timely open/close of repair orders.

Strong communication, attention to detail, and team collaboration are essential. This role involves working in a fast-paced environment, maintaining high customer satisfaction, and complying with pre-employment screenings.