Automotive Body Shop Clerk & Customer Experience Pro

Asbury Automotive Group; Sudbury (MA); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid holidays

Paid time off

Paid training

Stock Awards

Résumé du poste

Asbury Automotive Group is seeking a customer-focused Body Shop Clerk to provide administrative support in the body shop operations. The role includes greeting guests, guiding them to resources, handling inquiries, and processing payments with accuracy.

The position emphasizes excellent communication, teamwork, and attention to detail in a fast-paced environment. Typical benefits and weekly pay accompany this opportunity.

Qualifications

• Greeting customers in a friendly, professional manner.
• Directing customers to resources they need.
• Answering calls promptly and politely.
• Collecting payments and reconciling cash when needed.
• Maintaining high customer satisfaction and accurate records.

Responsabilités

• Greet customers as they arrive in a pleasant and professional manner
• Direct customers to the resources that will best meet the customers needs
• Answer incoming phone calls in a prompt, polite, and professional manner
• Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
• Receipt and record cash, checks, and credit card payments from customers
• Reconcile cash drawer daily, as directed by the accounting office
• File repair orders as needed
• Open and close repair orders for all incoming and outgoing vehicles in a timely manner
• Operate office equipment and computer systems as needed
• Maintain Customer Satisfaction at or above company standards
• Must be an effective communicator
• Must be team orientated and comfortable in an open office setting
• Must have a strong attention to detail
• Must be able to operate in a fast paced environment
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Connaissances

Customer service

Cash handling

Phone etiquette

Data entry

Teamwork

Communication

Description du poste

Asbury Automotive Group is seeking a customer-focused Body Shop Clerk to provide administrative support in the body shop operations. The role includes greeting guests, guiding them to resources, handling inquiries, and processing payments with accuracy.

The position emphasizes excellent communication, teamwork, and attention to detail in a fast-paced environment. Typical benefits and weekly pay accompany this opportunity.