Auto Body Shop Clerk: Front-Desk Admin & Guest Experience

Asbury Automotive Group; Sudbury (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Job summary

Asbury Automotive Group is seeking a Body Shop Clerk in Sudbury, MA to support body shop operations with front-desk and administrative duties. You will greet customers, handle payments, and open/close repair orders while maintaining high customer satisfaction in a fast-paced environment.

Ideal candidates communicate effectively, work well in a team, and pay strong attention to detail. This role requires on-site presence and adherence to pre-employment screening policies.

Qualifications

• Must be at least eighteen years of age.
• Must pass pre-employment screens (background and drug test).

Responsibilities

• Greet customers as they arrive in a pleasant and professional manner.
• Direct customers to resources that best meet their needs.
• Answer incoming phone calls promptly and politely.
• Screen calls and obtain information for follow-up as needed.
• Receive and record cash, checks, and credit card payments.
• Reconcile cash drawer daily as directed by accounting.
• File repair orders as needed.
• Open and close repair orders for vehicles in a timely manner.
• Operate office equipment and computer systems as needed.
• Maintain customer satisfaction at or above company standards.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Job description

Asbury Automotive Group is seeking a Body Shop Clerk in Sudbury, MA to support body shop operations with front-desk and administrative duties. You will greet customers, handle payments, and open/close repair orders while maintaining high customer satisfaction in a fast-paced environment.

Ideal candidates communicate effectively, work well in a team, and pay strong attention to detail. This role requires on-site presence and adherence to pre-employment screening policies.