Customer-Centric Banking Specialist I

United Community; Spruce Pine (NC); On-site; USD 25,000 - 28,000; Full time

Job summary

United Community is seeking a Universal Banker I in Spruce Pine, NC to deliver exceptional customer experiences and support financial wellness. You will handle everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology while ensuring regulatory compliance.

You’ll drive proactive sales, maintain knowledge of retail products, and help identify opportunities to grow customer relationships.

Qualifications

• 1+ years of banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.

Responsibilities

• Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding customers’ needs.

Skills

Banking experience

Analytical skills

Interpersonal communication

Job description

United Community is seeking a Universal Banker I in Spruce Pine, NC to deliver exceptional customer experiences and support financial wellness. You will handle everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology while ensuring regulatory compliance.

You’ll drive proactive sales, maintain knowledge of retail products, and help identify opportunities to grow customer relationships.