Customer-Centric Banking Specialist

Citigroup Inc.; Oakland (CA); On-site; USD 41,600 - 51,960; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Life, accident and disability insurance

Wellness programs

Paid time off, vacation, sick leave and holidays

Job summary

Citigroup Inc. is hiring for a position in Oakland, California, focusing on enhancing client experiences through effective customer service and efficient banking transactions. The ideal candidate should possess previous sales and customer service experience along with money handling skills. Responsibilities include serving as the first point of contact for clients, identifying opportunities for new products, and adhering to bank policies. Benefits include medical coverage, a 401(k) plan, and paid time off, with a salary range of $41,600 to $51,960 per year.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience is essential.
• Effective problem-solving and communication skills are necessary.
• Ability to work well in a team-oriented environment is crucial.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform efficient and accurate banking transactions.
• Identify referral opportunities for new products.
• Educate clients on digital offerings.
• Ensure compliance with bank policies.

Skills

Sales experience

Customer service

Money handling

Problem-solving

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. is hiring for a position in Oakland, California, focusing on enhancing client experiences through effective customer service and efficient banking transactions. The ideal candidate should possess previous sales and customer service experience along with money handling skills. Responsibilities include serving as the first point of contact for clients, identifying opportunities for new products, and adhering to bank policies. Benefits include medical coverage, a 401(k) plan, and paid time off, with a salary range of $41,600 to $51,960 per year.