Customer Banking Specialist — Service & Sales

Citigroup Inc.; Albany (CA); On-site; USD 41,600 - 51,960; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Job summary

Citigroup Inc. is seeking a Customer Service Representative in Albany, California. The role involves managing client interactions, facilitating banking transactions, and identifying sales opportunities. Candidates should have sales, customer service, and money handling experience, along with a High School diploma. The position offers a competitive salary range of $41,600.00 to $51,960.00. Benefits include medical coverage, retirement plans, and paid time off.

Responsibilities

• Serve as the first point of contact for Citi clients and provide positive customer service.
• Perform efficient banking transactions, managing cash supply and deposits.
• Identify referral opportunities based on client's financial goals.
• Educate clients on digital and self-service opportunities.
• Adhere to policies and procedures for client and bank safety.

Skills

Sales experience

Customer service experience

Money handling experience

Problem solving skills

Communication skills

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking a Customer Service Representative in Albany, California. The role involves managing client interactions, facilitating banking transactions, and identifying sales opportunities. Candidates should have sales, customer service, and money handling experience, along with a High School diploma. The position offers a competitive salary range of $41,600.00 to $51,960.00. Benefits include medical coverage, retirement plans, and paid time off.