Banking Sales & Service Associate

Citigroup Inc.; New York (NY); On-site; USD 50,030 - 65,270; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Paid time off

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY. This role focuses on assisting sales and service delivery to foster customer relations and resolve issues. Candidates should have 1-3 years of experience, preferably in retail banking, and strong communication skills. The position offers a competitive salary range of $50,030 to $65,270 annually along with benefits including medical coverage, 401(k), and paid time off.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions in accordance with bank policies.
• Refer opportunities to segment partners when appropriate.
• Create sales opportunities and resolve customer complaints effectively.
• Support sales/service activities within the branch.
• Adhere to operational controls for customer and bank assets.

Skills

Customer service

Verbal communication

Written communication

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY. This role focuses on assisting sales and service delivery to foster customer relations and resolve issues. Candidates should have 1-3 years of experience, preferably in retail banking, and strong communication skills. The position offers a competitive salary range of $50,030 to $65,270 annually along with benefits including medical coverage, 401(k), and paid time off.