Customer-Centric Banker: Tech-Savvy Relationship Builder

JPMorganChase; Medina (OH); On-site; USD 42,000 - 55,000; Full time

Job summary

Chase is a leading financial services firm focused on welcoming clients with hospitality and providing innovative banking solutions. As an Associate Banker, you will represent our brand and culture while delivering exceptional service and building trusted client relationships.

You will help clients with accounts, digital tools, and everyday transactions, while working as part of a diverse team in Medina, OH. Training and growth opportunities are available.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Educate clients on day-to-day banking and digital solutions (Mobile App, Chase.com, ATMs).
• Build relationships through active listening and collaborative teamwork to meet financial goals.
• Assist with branch operations and cash handling in compliance with procedures.

Skills

Client-first mindset

Relationship building

Clear communication

Attentive service

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is a leading financial services firm focused on welcoming clients with hospitality and providing innovative banking solutions. As an Associate Banker, you will represent our brand and culture while delivering exceptional service and building trusted client relationships.

You will help clients with accounts, digital tools, and everyday transactions, while working as part of a diverse team in Medina, OH. Training and growth opportunities are available.