Customer-Centric Banker: Digital Banking & Solutions

Northwest Bank; Mill Hall (Clinton County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Northwest Bank in Mill Hall seeks a Universal Banker to deliver exceptional service, handle deposits and payments, and open accounts. You will guide customers through their financial needs, refer complex needs to specialists, and support sales goals in a collaborative Financial Center environment.

The role emphasizes a digital-first approach, accurate transaction processing, and adherence to bank policies while fostering a welcoming atmosphere for customers and colleagues.

Formación

• High school diploma or equivalent is preferred.
• Experience in banking, retail, sales, or customer service is helpful.
• Strong communication and interpersonal skills are essential.
• Ability to work as part of a team and manage multiple tasks.

Responsabilidades

• Greet customers and guide their experience in the Financial Center.
• Process routine transactions accurately and efficiently.
• Identify cross-sell opportunities and refer to experts when needed.
• Build relationships with customers and refer to Financial Advisors and other bankers.

Conocimientos

Customer service

Sales focus

Communication

Team collaboration

Digital literacy

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Northwest Bank in Mill Hall seeks a Universal Banker to deliver exceptional service, handle deposits and payments, and open accounts. You will guide customers through their financial needs, refer complex needs to specialists, and support sales goals in a collaborative Financial Center environment.

The role emphasizes a digital-first approach, accurate transaction processing, and adherence to bank policies while fostering a welcoming atmosphere for customers and colleagues.