Customer-Centric Bank Teller

American Bank of Commerce; Lubbock (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time off

401k and KSOP

Referral Bonus

Life Insurance

Job summary

American Bank of Commerce in Lubbock, TX is seeking a Teller to provide exceptional service at our 82nd and Indiana Branch. The role emphasizes accurate handling of deposits, withdrawals, and customer interactions in a professional, friendly manner.

You will balance cash daily, verify transactions, and support cross-selling of bank products while adhering to security and regulatory procedures. Join a team dedicated to community banking and customer-focused service.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Proficiency with computers and related software applications.
• Strong Customer service skills required.

Responsibilities

• Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
• Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
• Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
• Record customer transactions in the bank’s systems and issue computer-generated receipts.
• Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
• Organize and arrange cash and coins in designated dispensers according to denomination.
• Resolve account discrepancies and address customer concerns with professionalism and discretion.
• Promote and cross-sell the bank’s products and services to meet customer needs.
• Respond to customer account inquiries, following all bank protocols for customer verification and information security.
• Assist customers with issuing new debit cards and maintaining existing cards.
• Participate in branch opening and closing procedures assigned.
• Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.

Skills

Customer Service

Computer Knowledge

Education

High school diploma

Job description

American Bank of Commerce in Lubbock, TX is seeking a Teller to provide exceptional service at our 82nd and Indiana Branch. The role emphasizes accurate handling of deposits, withdrawals, and customer interactions in a professional, friendly manner.

You will balance cash daily, verify transactions, and support cross-selling of bank products while adhering to security and regulatory procedures. Join a team dedicated to community banking and customer-focused service.