Bank Teller — Customer-First Transactions Pro

PlainsCapital Bank; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO 15+ days

401k Matching

Health Benefits

Job summary

PlainsCapital Bank in Lubbock, TX is seeking a Teller at the 4th Street branch to process a variety of financial transactions and deliver friendly, accurate service. You will cash checks, accept deposits, handle withdrawals, and assist customers with account needs while maintaining security and compliance.

The ideal candidate has a high school diploma or GED and 6 months of cash handling or customer service experience, strong math and communication skills, and proficiency with Microsoft Office

Qualifications

• High School diploma or GED required.
• Six months cash, sales and/or customer service experience required.
• Ability to perform basic mathematical calculations.
• Excellent verbal, written and interpersonal communication skills.
• Excellent time management, organizational and problem-solving skills.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office and banking systems.

Responsibilities

• Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
• Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
• Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
• Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
• Maintains and balances daily cash drawer, other receipts daily, ATM when required, and assists in vault, TCD, and/or TCR balancing.
• Verifies customers' signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers’ transaction questions.
• Wraps and bags coin, verifies currency, mixes new currency and turns-in mutilated currency.
• Processes mail, night-drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
• Other duties as required.

Skills

Customer service

Mathematical calculations

Verbal/written communication

Time management

Multitasking

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

PlainsCapital Bank in Lubbock, TX is seeking a Teller at the 4th Street branch to process a variety of financial transactions and deliver friendly, accurate service. You will cash checks, accept deposits, handle withdrawals, and assist customers with account needs while maintaining security and compliance.

The ideal candidate has a high school diploma or GED and 6 months of cash handling or customer service experience, strong math and communication skills, and proficiency with Microsoft Office