Bank Teller- Full Time

American Bank of Commerce; Lubbock (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time off

401k and KSOP

Referral Bonus

Life Insurance

Job summary

American Bank of Commerce in Lubbock, TX is seeking a Teller to provide exceptional service at our 82nd and Indiana Branch. The role emphasizes accurate handling of deposits, withdrawals, and customer interactions in a professional, friendly manner.

You will balance cash daily, verify transactions, and support cross-selling of bank products while adhering to security and regulatory procedures. Join a team dedicated to community banking and customer-focused service.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Proficiency with computers and related software applications.
• Strong Customer service skills required.

Responsibilities

• Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
• Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
• Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
• Record customer transactions in the bank’s systems and issue computer-generated receipts.
• Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
• Organize and arrange cash and coins in designated dispensers according to denomination.
• Resolve account discrepancies and address customer concerns with professionalism and discretion.
• Promote and cross-sell the bank’s products and services to meet customer needs.
• Respond to customer account inquiries, following all bank protocols for customer verification and information security.
• Assist customers with issuing new debit cards and maintaining existing cards.
• Participate in branch opening and closing procedures assigned.
• Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.

Skills

Customer Service

Computer Knowledge

Education

High school diploma

Job description

• Excellent Customer Service
• Computer Knowledge

Description

Are you looking for a long-term service-oriented career where you can provide support and exceptional service in a professional work environment? If you are cooperative, disciplined, willing, and helpful and strive to achieve goals consistently and efficiently, then our Teller position would be a good fit for you.

A Teller requires carefully adhering to well-defined work where repeatable results are needed. There is little ambiguity in this position. Interacting with customers requires a professional, formal manner, with the focus on completing the task pleasantly and correctly.

Join the American Bank of Commerce team to find out why our employees love community banking and the ability to serve our customers in our local communities.

We are currently seeking qualified applicants to work as a Teller at our 82nd and Indiana Branch located in Lubbock, TX. (Mon - Fri 9:00 AM to 6:00 PM and 1-2 Saturdays a month 8:00 AM to 12:00 PM)

About Us

At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do.

We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.

We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.

At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.

Join us and be part of a team driven by these values, where growth, simplicity, and integrity define our path forward.

Why Join Us?

• A dynamic and supportive team environment
• Opportunities for growth and career development
• Competitive compensation and benefits package

Job Duties

• Excellent Customer Service
• Highly Accurate
• Team Player
• Computer Knowledge
• Sell the bank's products and services
• Active Listening Skills

Essential Job Functions

• Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
• Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
• Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
• Record customer transactions in the bank’s systems and issue computer-generated receipts.
• Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
• Organize and arrange cash and coins in designated dispensers according to denomination.
• Resolve account discrepancies and address customer concerns with professionalism and discretion.
• Promote and cross-sell the bank’s products and services to meet customer needs.
• Operate company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
• Respond to customer account inquiries, following all bank protocols for customer verification and information security.
• Assist customers with issuing new debit cards and maintaining existing cards.
• Participate in branch opening and closing procedures assigned.
• Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.
• Adhere to all security protocols as outlined in the Bank’s Information Security Program.

Perform additional duties as assigned by management or supervisors.

Benefits

We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include:

• Medical, Dental, Vision, Telemedicine
• Paid Time off, Paid Volunteer Time, and Paid Holidays
• Flexible Spending Account, Dependent Care FSA
• Basic Life and AD&D Insurance, Voluntary Life and AD&D
• Long-Term Disability
• 401k and Employee Stock Ownership (KSOP) Retirement Plan
• Recruiting Referral Bonus
• Lifestyle Spending Account Program

Requirements

Work Context:

• Maintain effective communication with customers and team members through various channels.
• Demonstrate professionalism and composure in resolving conflicts.
• Consistently maintain accuracy and keen attention to detail in all tasks.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Proficiency with computers and related software applications.
• Strong Customer service skills required.

EEO/AA/Background Disclaimer

If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.

The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.

Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.