Client-Facing Teller Support Specialist

City Bank; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

City Bank is seeking a Teller Support Specialist in Lubbock, TX, to provide teller and customer service, support multiple branches, and help with new account services. The role requires attention to detail, strong communication, and the ability to work across branches while maintaining security and accuracy in all cash handling tasks.

The position emphasizes professional interaction with customers, cross-selling bank products, and timely, compliant processing of transactions.

Qualifications

• Excellent communication and attention to detail required.
• Ability to cross-sell bank products and services.
• Proficient in handling teller transactions and customer inquiries.

Responsibilities

• Represent the bank professionally and provide prompt, efficient service.
• Interact with multiple branches and adapt to their needs.
• Balance teller cash and maintain security of cash drawer.
• Process deposits, payments, and services per written procedures.
• Respond to customer inquiries in a friendly, professional manner.
• Open and close teller duties as assigned and assist with branch duties as needed.

Skills

Customer service

Attention to detail

Communication

Cross-selling

Cash handling

Job description

City Bank is seeking a Teller Support Specialist in Lubbock, TX, to provide teller and customer service, support multiple branches, and help with new account services. The role requires attention to detail, strong communication, and the ability to work across branches while maintaining security and accuracy in all cash handling tasks.

The position emphasizes professional interaction with customers, cross-selling bank products, and timely, compliant processing of transactions.