Customer-Centric Bank Services Specialist

Bank-of-New-Hampshire; Plymouth (NH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Annual Incentive Compensation (bonus) 

401(k) with 50% match on the first 6%

Tuition Reimbursement

Generous paid time off

Job summary

Bank of New Hampshire in Plymouth, NH is seeking a Bank Services Representative to deliver outstanding customer service and accurate financial transactions. The role supports the Plymouth office and nearby branches, fostering lasting customer relationships and reliable service at the service windows.

Responsibilities include cash handling, deposits, withdrawals, and account maintenance, with training on policies and compliance to ensure regulatory standards are met.

Qualifications

• High School Diploma or equivalent required.
• Prior cash handling, sales, customer service, or banking experience is a plus.
• Knowledge and experience with computer programs used in daily work.
• Strong communication and professional interaction with customers and teammates.
• Detail-oriented with accuracy, organization, and the ability to work independently and in a team.
• Proactive approach to learning and personal development.

Responsibilities

• Process deposits, withdrawals, loan payments, and check cashing with accuracy.
• Balance cash and minimize errors; open and maintain retail deposit accounts and related tasks.
• Provide top-tier service and respond to customer inquiries about bank products and services.
• Maintain compliance with bank policies, training, and regulatory standards.

Skills

Cash handling

Customer service

Sales

Computer skills

Education

High School Diploma or equivalent

Job description

Bank of New Hampshire in Plymouth, NH is seeking a Bank Services Representative to deliver outstanding customer service and accurate financial transactions. The role supports the Plymouth office and nearby branches, fostering lasting customer relationships and reliable service at the service windows.

Responsibilities include cash handling, deposits, withdrawals, and account maintenance, with training on policies and compliance to ensure regulatory standards are met.