Client-Focused Bank Services Associate (Growth & Training)

Bank of New Hampshire; Campton (NH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Bonus plan

401k match

Paid time off

Community involvement

Job summary

Bank of New Hampshire is seeking a dedicated Bank Services Representative to join our Plymouth, NH retail banking team and support branches in Campton and Lincoln. You will deliver outstanding customer service while processing financial transactions and building lasting relationships.

This role emphasizes accuracy, compliance with banking regulations, and opportunities for professional growth within a team‑oriented environment.

Qualifications

• High School Diploma or equivalent required.
• Prior experience in cash handling, sales, customer service, or banking is a plus.
• Must have knowledge and experience with computer programs used throughout the workday.
• Strong communication skills with the ability to interact professionally with customers and teammates.
• A commitment to accuracy, organization, and attention to detail.
• Ability to work independently and as part of a team in a fast-paced setting.
• A proactive approach to learning and personal development.

Responsibilities

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.
• Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.
• Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.
• Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations.

Skills

Cash handling

Sales

Customer service

Banking knowledge

Computer skills

Communication

Attention to detail

Teamwork

Independent work

Proactive learning

Education

High School Diploma or equivalent

Tools

Banking software

Job description

Bank of New Hampshire is seeking a dedicated Bank Services Representative to join our Plymouth, NH retail banking team and support branches in Campton and Lincoln. You will deliver outstanding customer service while processing financial transactions and building lasting relationships.

This role emphasizes accuracy, compliance with banking regulations, and opportunities for professional growth within a team‑oriented environment.