Customer-Centric Baby Brand Sales Associate

Carters Inc.; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

Referral bonuses

Advance You Program: GED or bachelor’s

Tuition-free English language learning

Job summary

Carter’s Inc. in St. Louis, MO is seeking a Sales Associate to be the brand’s first face for families. You will greet customers, explain products, resolve issues, and support omnichannel shopping while processing POS transactions and keeping the floor stocked and inviting.

The role emphasizes a positive, solutions-oriented mindset, strong communication, and the ability to multitask in a busy retail setting. All shifts including weekends may be required.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Strong verbal and written communication skills.
• Ability to balance multiple tasks in a busy retail setting.

Responsibilities

• Welcome customers and assist with product styles, features, and benefits.
• Resolve issues quickly while handling several customers at once.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process POS transactions and expedite checkout.
• Restock floor and process shipments as needed.
• Explain promotions and loyalty program benefits to customers.
• Help minimize store loss through attentive service and a clean, safe store.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

Carter’s Inc. in St. Louis, MO is seeking a Sales Associate to be the brand’s first face for families. You will greet customers, explain products, resolve issues, and support omnichannel shopping while processing POS transactions and keeping the floor stocked and inviting.

The role emphasizes a positive, solutions-oriented mindset, strong communication, and the ability to multitask in a busy retail setting. All shifts including weekends may be required.