Customer Center Coordinator

Lockheed Martin; Stratford (CT); On-site; USD 67,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid time off

Holidays

Parental Leave

Job summary

Lockheed Martin RMS in Stratford, CT seeks a facilities/events coordinator to oversee the Customer Center and coordinate office planning, visitor services, and related events. You will liaise with Facilities, IT, Security, Operations, and Protocol teams to ensure smooth visits, hoteling, signage, and AV needs, while handling procurement and data collection for LM Buildings.

Join a multidisciplinary team focused on delivering best-in-class facilities support and event execution in a dynamic

Qualifications

• 1+ years of professional work experience in facilities or event coordination.
• Experience managing oversight and preparation of event calendars and visitor information.
• Proficient with Microsoft Word, Excel, PowerPoint, and Teams.

Responsibilities

• Oversee the Customer Center management and facilities-related planning and coordination.
• Coordinate onsite events, signage, room setup, AV, and liaison with multiple teams.

Skills

Event planning

Stakeholder communication

Microsoft Office

Report preparation

Team coordination

Education

Bachelor's degree

Associate's degree

Tools

SAP

LM Buildings

Job description

WHAT WE’RE DOING

At Lockheed Martin Rotary and Mission Systems (RMS), we design, develop and deliver some of the most advanced technologies in the world. Our teams are comprised of members with different backgrounds and skillsets who together drive visionary thinking through innovation and integrity.

Standard Job Description

WHAT WE’RE DOING

At Lockheed Martin Rotary and Mission Systems (RMS), we design, develop and deliver some of the most advanced technologies in the world. Our teams are comprised of members with different backgrounds and skillsets who together drive visionary thinking through innovation and integrity.

THE WORK

In support of the Sikorsky Line of Business and Connecticut Facilities, oversee the management of the Customer Center and perform a variety of activities in support of its operation, as well as Facilities-related planning and coordination.

Customer Center activities include support of onsite events involving room and parking reservation, form and visitor signage preparation, conference and meeting room readiness, customer event and tour preparation and meal coordination. Provide liaison with Facilities, IT, Security, Operations, and Protocol team members to ensure high‑level visit actions and AV requirements are fully supported.

Facilities planning and coordination activities include procurement of supplies, signage, and nameplates, utilization of LM Buildings for hoteling reservations and data collection, creating Facilities Work Requests for maintenance issues, and providing support for project management.

Who We Are

Lockheed Martin is a global leader in defense, aerospace, and advanced technologies. Our mission is to solve the world’s toughest challenges by providing innovative solutions for our customers. We foster a culture of collaboration and growth, offering employees opportunities to develop new skills, advance their careers, and contribute to projects that make a global impact.

Who You Are

You thrive in a collaborative, multidisciplinary engineering environment and are committed to delivering best‑in‑class products and solutions.

WHY JOIN US

At Lockheed Martin we value your unique skills and expertise, and we aim to give back continuously by offering a wide variety of benefits and amenities to help our employees live flexible, healthy, and fulfilling lives at and outside of work.

Standard Job Description

Performs a variety of activities for one of the following areas: facilities and property administration, office planning, corporate leasing or real estate coordination. Works closely with and/or provides advice and counsel to company and/or vendor representatives coordinating major facility constructions or modifications or leasing and real estate activities.

Basic Qualifications

• 1+ years of professional work experience required. Bachelor's or Associate's degree preferred.
• Experience managing oversight and/or preparation of reports, event calendars, visitor information, and other related documents
• Ability to communicate and coordinate with all stakeholders to ensure event plans are finalized
• Proficient in Microsoft Word, Excel, PowerPoint, and Teams

Desired Skills

• Experience with corporate event planning
• Basic knowledge of SAP for creating and tracking Purchase Requests and Purchase Orders preferred
• Basic knowledge of LM Buildings for creating and tracking Facilities Work Requests, hoteling bookings, and project status preferred
• Strong organization, communication, and interpersonal skills with the ability to deal with high-level management, customers and employees
• A team player who is willing to work in a creative, fast-paced atmosphere
• Strong adaptability skills with the ability to handle multiple tasks and changing priorities

Pay Information

Full-Time Salary Range: $67400.00 - $125200.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered:

Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.