Customer care / Technical Support Specialist

BCforward; Golden Valley (MN); On-site; USD 22,041 - 27,552; Full time

Job summary

A staffing and IT solutions firm is seeking a Customer care / Technical Support Specialist in Golden Valley, MN. The role requires a high school diploma or GED, along with 1-2 years of customer service experience in an inbound call center. Candidates should have at least 6 months of SAP experience and proficiency in Microsoft Word, Excel, and Outlook. This is a contractual position with a pay rate of $16-20 per hour.

Qualifications

• 1-2 years of customer service experience in an inbound call center.
• 6 months of SAP experience within the past 5 years.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Skills

Customer service experience

SAP experience

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Education

High school diploma or GED

BS in Business or related degree preferred

Job description

Customer care / Technical Support Specialist

• Contract

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.

Pay rate: $16-20 • Golden Valley, MN, USA, 55422 • 09/12/2016 to 03/11/2017

BASIC QUALIFICATIONS

• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in Microsoft Word, Excel and Outlook

ADDITIONAL QUALIFICATIONS

• BS in Business, or related degree preferred

Sandra Taylor

571-267-4186