Customer Care & Support Specialist (Emergency Services)
mcallen
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Job summary
The City of McAllen is seeking a friendly, approachable receptionist/phone assistant to greet callers and help resolve their concerns. You will provide courteous service to a diverse community and work with independent thinking and tact to direct inquiries as appropriate.
In addition, you may support emergency management functions as directed, contributing to public safety and continuity of city operations while upholding the values of integrity, accountability and commitment.
Job description
The City of McAllen is seeking a friendly, approachable receptionist/phone assistant to greet callers and help resolve their concerns. You will provide courteous service to a diverse community and work with independent thinking and tact to direct inquiries as appropriate.
In addition, you may support emergency management functions as directed, contributing to public safety and continuity of city operations while upholding the values of integrity, accountability and commitment.
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