Customer Care Specialist — Weekly Pay & Growth Opportunities

TruGreen; Macomb Township (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid training

Weekly pay

Career growth

Paid time off

Sick time

Holidays

Employee discounts

401(k) with company match

Benefits package

Job summary

TruGreen in Macomb, MI is seeking a Customer Service Representative to deliver exceptional support by handling customer calls, resolving issues, and guiding customers to the best TruGreen solutions. You will learn our products, services, and customer experience standards while working with a supportive team.

We offer paid training, weekly pay, time off, holidays, and a benefits package. Strong communication and computer skills help you thrive in this role and grow within our organization.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication skills.
• Ability to learn and adapt to new systems and processes.
• Comfortable working in a customer-focused environment.

Responsibilities

• Answer customer calls and resolve concerns to provide effective solutions.
• Promote TruGreen services and products where appropriate.
• Maintain accurate customer records across systems in real time.
• Collaborate with team members to achieve customer service goals.

Skills

Active listening

Empathy

De-escalation

Problem-solving

Communication

Microsoft Office

Social media

Fluent English

Data entry

Time management

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TruGreen in Macomb, MI is seeking a Customer Service Representative to deliver exceptional support by handling customer calls, resolving issues, and guiding customers to the best TruGreen solutions. You will learn our products, services, and customer experience standards while working with a supportive team.

We offer paid training, weekly pay, time off, holidays, and a benefits package. Strong communication and computer skills help you thrive in this role and grow within our organization.