Customer Care Pro - Paid Training & Growth

TruGreen; New Baltimore (MI); Vor Ort; USD 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Paid training

Weekly pay

Career growth

Employee discounts on TruGreenServices

PTO, sick time & holidays

Benefits package (medical, dental, vis

401(k) with company match

Zusammenfassung

TruGreen is seeking a Customer Service Representative in Macomb, MI to deliver exceptional customer support. You will answer calls, resolve concerns, and help customers maximize TruGreen services, while identifying opportunities to recommend additional products and services.

The role emphasizes a customer-focused culture with paid training, weekly pay, and clear pathways for career growth within a supportive team environment.

Qualifikationen

• Ability to build positive customer relationships through active listening, empathy, de-escalation, problem-solving.
• Excellent written and verbal communication skills for professional business interactions.
• Proficiency with Microsoft Office applications and the ability to quickly learn new systems and technology.
• Familiarity with social media applications (Facebook, Instagram, LinkedIn).

Aufgaben

• Answer customer calls and resolve concerns to help customers get the most from TruGreen services.
• Provide solutions and recommend additional products and services aligned with customer needs.
• Maintain accurate documentation while navigating multiple systems in real time.

Kenntnisse

Active listening

Empathy

De-escalation

Communication skills

Microsoft Office

Social media familiarity

Data entry

Time management

Attention to detail

English fluency

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

TruGreen is seeking a Customer Service Representative in Macomb, MI to deliver exceptional customer support. You will answer calls, resolve concerns, and help customers maximize TruGreen services, while identifying opportunities to recommend additional products and services.

The role emphasizes a customer-focused culture with paid training, weekly pay, and clear pathways for career growth within a supportive team environment.