Customer Care Specialist – Pest Control

Rollins, Inc.; Georgia; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Employee discounts

Training program

Job summary

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between our customers and service professionals, helping us deliver on our promise. You will enjoy a fun work environment that supports growth, with benefits including a 401(k) with company match, comprehensive insurance, paid time off, and employee discounts.

No pest control experience is required—the right mindset, willingness to learn, and comfort helping people in their homes are all you

Qualifications

• High School diploma or equivalent.
• No experience required.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between our customers and service professionals, helping us deliver on our promise. You will enjoy a fun work environment that supports growth, with benefits including a 401(k) with company match, comprehensive insurance, paid time off, and employee discounts.

No pest control experience is required—the right mindset, willingness to learn, and comfort helping people in their homes are all you