Customer Care Specialist - Growth, Flex Schedule & Benefits

Eddieflynt; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eddie Flynt - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, handling inquiries and coordinating with team members to support the community and drive agency growth.

The role emphasizes empathy, attention to detail, and a proactive approach to resolving issues while building lasting customer relationships within a local insurance team.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Eddie Flynt - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences, handling inquiries and coordinating with team members to support the community and drive agency growth.

The role emphasizes empathy, attention to detail, and a proactive approach to resolving issues while building lasting customer relationships within a local insurance team.