Customer Care Specialist - Growth & Advancement

PLS; Oak Brook (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Vacations

Opportunities for advancement

Ongoing training

Job summary

PLS in Oak Brook, Illinois, is hiring for a customer service role. Candidates should possess prior retail experience and be prepared to handle escalated inquiries swiftly. The position requires excellent organizational and communication skills.

Benefits include medical, dental, vision coverage, and a 401(k). Ideal candidates will demonstrate adaptability and a strong customer service orientation, capable of managing multiple tasks in a fast-paced environment.

Qualifications

• Minimum of one year of customer service experience.
• Excellent written and oral communication skills.
• Experience in a fast-paced environment.

Responsibilities

• Address escalated customer inquiries in a timely manner.
• Educate customers on products and services.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Organizational skills

Bilingual in Spanish

Data entry accuracy

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Windows

Job description

PLS in Oak Brook, Illinois, is hiring for a customer service role. Candidates should possess prior retail experience and be prepared to handle escalated inquiries swiftly. The position requires excellent organizational and communication skills.

Benefits include medical, dental, vision coverage, and a 401(k). Ideal candidates will demonstrate adaptability and a strong customer service orientation, capable of managing multiple tasks in a fast-paced environment.