Customer Care Specialist — Flexible Schedule

Lowe's Companies, Inc.

Hendersonville (TN)

On-site

USD 29,000 - 36,000

Part time

6 days ago
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Benefits offered by this job

Health insurance options
Tuition assistance program
Company-matching 401(k)
Employee Stock Purchase Program
10% Associate Discount
Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience. You will help locate items, stock shelves, and process orders while coordinating across departments to deliver excellent service.

The role emphasizes friendly customer interaction, product knowledge across departments, and adapting to daily store needs with opportunities for growth and training.

Qualifications

  • 6 months experience using a computer (inputting, accessing, modifying data)
  • 6 months experience using common retail tech (smartphones, tablets)
  • Basic arithmetic (addition/subtraction)
  • Able to stand/sit for long periods and lift up to 25 lbs

Responsibilities

  • Welcome customers and deliver friendly, professional service
  • Help customers locate and select merchandise
  • Stock replenishment and organization of shelves
  • Process orders and deliveries accurately
  • Cross-train in other store areas to support service
  • Prepare department merchandise to meet customer needs
  • Assist customers through checkout and shopping journey
  • Perform additional duties as assigned

Skills

Computer basics
Retail technology
Reading/writing arithmetic
Physical stamina

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience. You will help locate items, stock shelves, and process orders while coordinating across departments to deliver excellent service.

The role emphasizes friendly customer interaction, product knowledge across departments, and adapting to daily store needs with opportunities for growth and training.

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