Customer Care Specialist

Clayton Homes (New); Austin (TX); On-site; USD 55,000 - 78,000; Full time

Job summary

Brohn Homes in Austin, TX is seeking an Assistant Construction Manager to support the construction team across multiple residential projects. You will assist the Construction Manager, develop schedules, monitor quality and costs, and coordinate with subcontractors and homeowners.

The role requires strong organization, communication, and field presence, with a track record of teamwork and problem-solving in a fast-paced environment.

Qualifications

• Bachelor’s degree in Construction Management, Civil Engineering, or related field preferred but not required.
• Previous experience in residential construction or related field preferred.
• Strong knowledge of construction techniques, building codes, and regulations.
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Effective communication and interpersonal skills, with the ability to work collaboratively with internal teams, subcontractors, and homeowners.
• Proficiency in construction management software and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

Responsibilities

• Coordinate construction activities with the Construction Manager across multiple projects.
• Assist in developing and maintaining project schedules to ensure on-time delivery.
• Conduct site inspections to ensure compliance with quality standards and building codes.
• Coordinate with subcontractors, vendors, and suppliers for timely material delivery.
• Monitor project budgets and costs to stay within parameters.
• Identify and resolve issues to minimize delays and maintain progress.
• Maintain accurate project documentation, permits, and change orders.

Skills

Project coordination

Time management

Communication

Team collaboration

Education

Bachelors in Construction Mgmt / Civil Eng or related

Tools

Construction management software

Microsoft Office Suite

Job description

Position Summary: Brohn Homes is a leading production home builder dedicated to crafting quality homes that exceed the expectations of our customers. With a commitment to innovation, sustainability, and excellence, we strive to create communities that enrich the lives of our homeowners. The Assistant Construction Manager will play a vital role in supporting the construction activities of our projects in Austin, Texas. Working closely with the Construction Manager, this position will assist in overseeing all aspects of the construction process to ensure timely completion, adherence to quality standards, and budget compliance.Duties / Responsibilities:Project Coordination: Collaborate with the Construction Manager to plan, organize, and coordinate construction activities across multiple projects.Schedule Management: Assist in developing and maintaining project schedules to ensure on-time delivery of homes while optimizing resource utilization.Quality Assurance: Conduct regular inspections of construction sites to ensure compliance with company quality standards, building codes, and safety regulations.Trade Partner Management: Coordinate with subcontractors, vendors, and suppliers to ensure timely delivery of materials and services, as well as adherence to project specifications.Budget Monitoring: Assist in monitoring project budgets, expenses, and cost control measures to ensure projects are completed within established financial parameters.Issue Resolution: Identify and address any issues or challenges that arise during the construction process, working proactively to find solutions and minimize delays.Customer Communication: Maintain open communication with homeowners regarding construction progress, updates, and any relevant issues, ensuring a positive customer experience.Team Support: Provide support to the Construction Manager and collaborate with other team members to achieve project goals and objectives.Documentation: Maintain accurate and up-to-date project documentation, including permits, contracts, change orders, and other relevant records.Qualifications:Bachelor’s degree in Construction Management, Civil Engineering, or related field preferred but not required.Previous experience in residential construction or related field preferred.Strong knowledge of construction techniques, building codes, and regulations.Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.Effective communication and interpersonal skills, with the ability to work collaboratively with internal teams, subcontractors, and homeowners.Proficiency in construction management software and Microsoft Office Suite.Valid driver’s license and reliable transportation.Supervisory Responsibility: This position has no supervisory responsibilities.Work Environment: This job operates in a professional office environment and in field construction environmentPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to [10] pounds and occasionally lift and move objects up to [25] pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Position Type/Expected Hours of Work: This is a full-time, exempt position. Under the Regulations, Part 541, an exempt employee is one who is not entitled to the minimum wage or overtime pay protections of the Fair Labor Standards Act (FLSA). Days and hours of work are [Monday through Friday, between 9:00 a.m. and 5:30 p.m.] This position may work outside of normal business hours to include evenings and weekends as needed.Travel: Less than 10% travel is expected for this position.EEO Statement: Brohn Homes is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Business Unit -Brohn Homes