Customer Care & Scheduling Coordinator

The Zebrowski Group LLC; Marietta (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) with company match up to 4%

2 weeks of PTO

Job summary

The Zebrowski Group LLC in Marietta, GA is seeking a detail-oriented Coordinator to handle customer calls, emails, and records. You will manage scheduling, invoices, and communications to ensure smooth service delivery and timely updates for clients.

Ideal candidates have 1–2+ years in customer service or administrative roles, strong communication skills, and reliability for a full-time in‑office schedule. Familiarity with CRM or field service software is a plus.

Qualifications

• 1-2+ years in customer service or administrative roles.
• Strong phone and written communication.
• Attention to detail and process adherence.
• Reliable with a full-time in-office schedule.
• Experience with CRM or scheduling software is a plus.

Responsibilities

• Answer customer calls and emails about job status, scheduling, and invoices.
• Update customers on scheduling and service changes.
• Keep customer and job records accurate in field service software.
• Submit invoices through portals or by email.
• Collaborate with CSMs and field technicians to keep information flowing.

Skills

Customer service

Scheduling

Administrative

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Teams

Job description

The Zebrowski Group LLC in Marietta, GA is seeking a detail-oriented Coordinator to handle customer calls, emails, and records. You will manage scheduling, invoices, and communications to ensure smooth service delivery and timely updates for clients.

Ideal candidates have 1–2+ years in customer service or administrative roles, strong communication skills, and reliability for a full-time in‑office schedule. Familiarity with CRM or field service software is a plus.