Customer Care & Sales Associate

Cl Thomas Group; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Cl Thomas Group is seeking a Customer Service Representative for Speedy Stop #309 in Kingwood, TX. The role focuses on delivering an exceptional buying experience, greeting customers, and processing transactions efficiently.

Responsibilities include maintaining relationships with customers, staying knowledgeable about products and promotions, and assisting with training new staff as needed in a fast-paced convenience store environment.

Qualifications

• High school diploma (or equivalent) or relevant experience in the retail/convenience store industry.
• Must have an understanding of federal, state, and local laws as they apply to retail sales.

Responsibilities

• Provide Customer Service
• Greet customers with a friendly smile and provide prompt courteous service; offer extra assistance and handle customer comments, complaints, or suggestions.
• Develop and maintain customer relationships by recognizing regular customers and new arrivals, learning their names and remembering their favorite items.
• Complete the customer interaction process with greeting, fast transaction, suggestive selling, correct change, and a proper closing with a thank you.
• Be knowledgeable about merchandise, sale items, and store promotions.
• Train new Customer Service Representatives on store procedures as needed.

Skills

Customer Service

Cash Handling

Greet Customers

Education

High school diploma

Job description

Cl Thomas Group is seeking a Customer Service Representative for Speedy Stop #309 in Kingwood, TX. The role focuses on delivering an exceptional buying experience, greeting customers, and processing transactions efficiently.

Responsibilities include maintaining relationships with customers, staying knowledgeable about products and promotions, and assisting with training new staff as needed in a fast-paced convenience store environment.