Retail Customer Experience Associate

Cl Thomas Group; Conroe (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Speedy Stop is hiring a Customer Service Representative in Conroe, TX. The role involves greeting customers, handling inquiries, and ensuring a fast, friendly checkout experience. You will foster relationships with regular customers and assist with training new staff as needed.

The position accommodates full-time or part-time hours, with expectations to maintain knowledge of store promotions and merchandise, while following store procedures and safety guidelines.

Qualifications

• High school diploma (or equivalent) or relevant experience in the retail/convenience store industry.
• Must understand federal, state, and local laws as they apply to retail sales.
• Must be able to speak, read, understand, and write English at an eighth grade level.

Responsibilities

• Greet customers with a friendly smile and provide prompt courteous service; handle customer comments, complaints, or suggestions.
• Develop and maintain customer relationships by recognizing regular customers and learning their names.
• Complete the customer interaction process with a greeting, fast transaction, and proper closing.
• Be knowledgeable about merchandise, sale items, and store promotions.
• Assist in training new Customer Service Representatives and balance shift tasks.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Speedy Stop is hiring a Customer Service Representative in Conroe, TX. The role involves greeting customers, handling inquiries, and ensuring a fast, friendly checkout experience. You will foster relationships with regular customers and assist with training new staff as needed.

The position accommodates full-time or part-time hours, with expectations to maintain knowledge of store promotions and merchandise, while following store procedures and safety guidelines.