Customer Care Representative Onsite

SynergenX Health Holdings LLC; Houston (TX); On-site; USD 55,104,000 - 57,859,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Short/Long-Term Disability

Life Insurance $50K

401K match

Paid Time Off

6 paid holidays off

Tuition reimbursement

Employee discounts

Job summary

SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team in Houston. This role focuses on weight loss and clinical care, providing meaningful work in a supportive environment.

You will answer calls, schedule appointments, and document communications in the CRM/EHR system. We offer paid training, competitive hourly pay at 19.50, benefits including health, dental and vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and

Qualifications

• High School Diploma or GED required.
• 1+ year of high-volume call center experience.
• Experience with CRM or EHR software (minimum one year).
• Strong communication, attention to detail, and multitasking abilities.
• Professional demeanor, positive attitude, and good judgment.
• Must pass a routine criminal background check.

Responsibilities

• Answer incoming calls and messages promptly and professionally.
• Schedule patient appointments in the EHR system.
• Handle inquiries, complaints, and routing with accuracy and care.
• Document all communications in the CRM platform.
• Provide excellent customer service and support administrative tasks as needed.

Skills

Strong communication skills

Attention to detail

Multitasking

Professional demeanor

Good judgment

Education

High School Diploma or GED

Tools

CRM software

EHR software

Job description

Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment.

We offer paid training and the opportunity to grow within a company that values both its employees and patients.

Why Join Us?

• Meaningful Work – Help patients on their weight loss journey.

• Competitive Pay & Benefits –$19.50 hourly/ Health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more.

• Career Growth – Professional development and advancement opportunities.

• Supportive Team – Work alongside a collaborative and dedicated staff.

Schedule:

• Monday–Friday 10:00 AM- 7:00 PM

• Two weeks of paid on-site training.

Responsibilities:

• Answer incoming calls and messages promptly and professionally.

• Schedule patient appointments in the EHR system.

• Handle inquiries, complaints, and routing with accuracy and care.

• Document all communications in the CRM platform.

• Provide excellent customer service and support administrative tasks as needed.

Qualifications:

• High School Diploma or GED.

• 1+ year of high-volume call center experience.

• Experience with CRM or EHR software (minimum one year).

• Strong communication skills, attention to detail, and ability to multitask.

• Professional demeanor, positive attitude, and good judgment.

• Must pass a routine criminal background check.

Benefits:

• Medical, Dental, & Vision Insurance

• Short/Long-Term Disability & $50K Life Insurance Policy

• 401K with up to 5% match

• Paid Time Off with annual increases

• 6 paid holidays off

• Tuition reimbursement (after 6 months FT)

• Employee service discounts (for you + one)

Ready to make a difference? Apply today to join SynergenX Health and help us provide exceptional care to our patients!