Customer Care & Relations Specialist

Todd Davis - State Farm Agent; Southside (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Todd Davis - State Farm Agent in Southside, Alabama is looking for a Customer Relations Representative to create exceptional customer experiences. You will manage inquiries, resolve issues, and work collaboratively with the agency team.

Ideal candidates will possess strong communication skills and have a background in customer service. The role offers opportunities for advancement and a supportive work environment.

Qualifications

• Exceptional communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Todd Davis - State Farm Agent in Southside, Alabama is looking for a Customer Relations Representative to create exceptional customer experiences. You will manage inquiries, resolve issues, and work collaboratively with the agency team.

Ideal candidates will possess strong communication skills and have a background in customer service. The role offers opportunities for advancement and a supportive work environment.