Customer Care Pharmacy Specialist (Per-Diem)

Larkin Community Hospital, Inc.; Florida; On-site; USD 32,000 - 48,000; Full time

Job summary

Larkin Community Hospital, Inc. seeks a Pharmacy Technician to support outpatient pharmacy services. The role involves registering patients, answering questions, and coordinating care with medical and pharmacy staff to ensure quality service.

The ideal candidate will hold a Florida Pharmacy Technician license, have HS diploma or GED, and demonstrate strong communication, basic PC skills, and the ability to work in a busy, bilingual environment (English/Spanish preferred).

Qualifications

• HS Diploma or GED required.
• Florida Pharmacy Technician license required.
• Previous experience as a Pharmacy Technician preferred.
• Bilingual English/Spanish preferred.
• Excellent written and verbal communication required.
• Ability to handle stressful situations.

Responsibilities

• Process new patient registration in the system.
• Introduce Larkin Outpatient Pharmacy Services to patients.
• Make outbound calls to patients and address questions or concerns by telephone.
• Perform clerical tasks supporting pharmacy services.
• Coordinate patient care with medical and pharmacy staff.
• Offer courteous, compassionate, and reliable service to patients.
• Identify and communicate issues to the Pharmacy Supervisor as appropriate.
• Represent the organization positively and professionally.
• Other duties as assigned.

Skills

Effective communication

Confidentiality awareness

Basic PC skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Florida Pharmacy Technician license

Job description

Skills/Experience Required:

• Processes new patient registration by entering data into the appropriate system.
• Introduce Larkin Outpatient Pharmacy Services to patients as needed.
• Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone.
• Performs clerical functions that support the provision of quality pharmacy services to patients.
• Coordinate patient care with appropriate medical and pharmacy staff.
• Offer courteous, compassionate, and reliable services to all patients.
• Identifies and communicates issues to the Pharmacy Supervisor as appropriate.
• Represents the organization positively and professionally.
• Other duties as assigned.
• High School Diploma or GED.
• State Pharmacy Technician license (Florida) license required
• Previous experience working as a Pharmacy Technician is highly preferred.
• Communicate effectively in writing and verbally.
• Basic level PC skills (for example: start up and shut down the computer, use the mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
• Job function requires extended standing or walking.
• Maintains patient confidentiality at all times.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Complies with all organizational policies regarding ethical business practices.
• Bilingual (English/Spanish) preferred.

Work Schedule:

• Monday - Saturday