Customer Care Pharmacy Specialist (Full Time)

Larkin Community Hospital, Inc.; Florida; On-site; USD 39,000 - 52,000; Full time

Job summary

Larkin Community Hospital, Inc. is seeking a Pharmacy Technician to support outpatient services in Florida. You will process new patient registrations in the pharmacy system, assist patients, and coordinate care with pharmacists and staff while maintaining confidentiality.

The role requires a Florida Pharmacy Technician license, a High School Diploma or GED, and strong communication skills. Bilingual English/Spanish is a plus; the schedule covers Monday through Saturday in a patient-focused

Qualifications

• High School Diploma or GED required.
• Florida Pharmacy Technician license required.
• Previous experience as Pharmacy Technician preferred.
• Bilingual English/Spanish preferred.
• Effective written and verbal communication skills.
• Basic PC skills required.

Responsibilities

• Processes new patient registration by entering data into the appropriate system.
• Introduce Larkin Outpatient Pharmacy Services to patients as needed.
• Makes outbound calls to patients and addresses questions via telephone.
• Performs clerical functions supporting pharmacy services.
• Coordinate patient care with medical and pharmacy staff.
• Offer courteous, compassionate, reliable services to patients.
• Identifies and communicates issues to the Pharmacy Supervisor as appropriate.
• Represents the organization positively and professionally.
• Other duties as assigned.

Skills

Communication

Customer service

Bilingual

Computer skills

Confidentiality

Staff coordination

Education

High School Diploma or GED

State Pharmacy Technician license (Florida)

Tools

Pharmacy software

Windows PC

Job description

Skills/Experience Required:

• Processes new patient registration by entering data into the appropriate system.
• Introduce Larkin Outpatient Pharmacy Services to patients as needed.
• Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone.
• Performs clerical functions that support the provision of quality pharmacy services to patients.
• Coordinate patient care with appropriate medical and pharmacy staff.
• Offer courteous, compassionate, and reliable services to all patients.
• Identifies and communicates issues to the Pharmacy Supervisor as appropriate.
• Represents the organization positively and professionally.
• Other duties as assigned.
• High School Diploma or GED.
• State Pharmacy Technician license (Florida) license required
• Previous experience working as a Pharmacy Technician is highly preferred.
• Communicate effectively in writing and verbally.
• Basic level PC skills (for example: start up and shut down the computer, use the mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
• Job function requires extended standing or walking.
• Maintains patient confidentiality at all times.
• Ability to handle difficult and stressful situations with critical thinking and professional composure.
• Complies with all organizational policies regarding ethical business practices.
• Bilingual (English/Spanish) preferred.

Work Schedule:

• Monday - Saturday