Customer Care Pharmacy Specialist (Full Time)

Larkinorthopedics; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Larkin Palm Springs Campus in Hialeah, FL, is seeking a Customer Care Pharmacy Specialist (Full Time) to support outpatient services and ensure quality patient care. You will register new patients, handle inquiries by phone, and coordinate with pharmacy staff to deliver accurate information and courteous service.

A High School Diploma or GED is required, with strong communication and basic PC skills. You should be able to stand for extended periods and maintain patient confidentiality in a

Qualifications

• Processes new patient registration by entering data into the appropriate system.
• Introduce Larkin Outpatient Pharmacy Services to patients as needed.
• Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone.
• Performs clerical functions that support the provision of quality pharmacy services to patients.
• Coordinate patient care with appropriate medical and pharmacy staff.
• Offer courteous, compassionate, and reliable services to all patients.
• Identifies and communicates issues to the Pharmacy Supervisor as appropriate.
• Represents the organization positively and professionally.
• Other duties as assigned.

Responsibilities

• Processes new patient registration by entering data into the appropriate system.
• Coordinate patient care with appropriate medical and pharmacy staff.
• Coordinate patient care with appropriate medical and pharmacy staff.

Skills

Patient registration

Outbound calls

Clerical duties

Communication skills

PC skills

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Care Pharmacy Specialist (Full Time)

Larkin Palm Springs Campus, Hialeah, FL, US

30+ days ago Requisition ID: 3892

Skills/Experience Required: Processes new patient registration by entering data into the appropriate system. Introduce Larkin Outpatient Pharmacy Services to patients as needed. Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone. Performs clerical functions that support the provision of quality pharmacy services to patients. Coordinate patient care with appropriate medical and pharmacy staff. Offer courteous, compassionate, and reliable services to all patients. Identifies and communicates issues to the Pharmacy Supervisor as appropriate. Represents the organization positively and professionally. Other duties as assigned.

High School Diploma or GED.

Previous experience working as a Pharmacy Technician is highly preferred.

Communicate effectively in writing and verbally.

Basic level PC skills (for example: start up and shut down the computer, use the mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).

Job function requires extended standing or walking.

Maintains patient confidentiality at all times.

Ability to handle difficult and stressful situations with critical thinking and professional composure.

Complies with all organizational policies regarding ethical business practices.